AIAI CHILD CARE INDIA PRIVATE LIMITED (the “Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and handle your personal data when you use our website and services.
1. Information We Collect
We may collect the following personal data:
(1) Information provided through our website
- Parent or guardian name
- Email address
- Phone number
- Child’s age
- Inquiry details (if provided)
(2) Information provided during enrollment or contract process
- Child’s name
- Date of birth
- Other information required for enrollment procedures
2. Purpose of Use
We collect and use personal data for the following purposes:
- To respond to inquiries and provide information about our services
- To arrange visits, consultations, and communications
- To process enrollment and related administrative procedures
- To manage and improve our services
- To ensure proper operation and management of our organization
3. Children’s Data
We recognize the importance of protecting children’s personal data.
- Information relating to children is collected only in connection with our services
- We require that any information relating to a child be provided by a parent or lawful guardian
- By submitting information, you confirm that you are the parent or lawful guardian of the child
4. Consent and Verification
When personal data is submitted through our website:
- We may verify the provided email address through a confirmation process
- Personal data will be processed only after such verification is completed
- Unverified data may be automatically deleted after a certain period
5. Data Sharing and International Transfer
We may share personal data within our organization for operational purposes.
- Personal data may be accessed by authorized personnel of our headquarters in Japan
- Such access is limited to operational management and support purposes
We do not sell personal data to third parties.
6. Use of External Services
We may use third-party services to support our operations, including:
- Cloud hosting services (e.g., AWS in India)
- Communication platforms (e.g., WhatsApp)
- Email systems
Please note:
- Communication via WhatsApp is intended for general inquiries and coordination only
- Users are advised not to share sensitive personal information via WhatsApp
7. Data Retention
We retain personal data only for as long as necessary:
- Unverified inquiry data: up to 14 days
- Verified inquiry data: up to 6 months
- Contract-related data: retained as required for legal and operational purposes
8. Data Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, or loss.
9. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
Please contact us using the details below for any such requests.
10. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Role: School Manager
Email: XXX@XXX
11. Cookies
Our website uses essential cookies necessary for the proper functioning of the site. We do not use cookies for analytics or advertising purposes.
12. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.